This is a concise summary of the LovElder Healthcare Subscriber Consent. It outlines the terms under which the company provides health facilitation & support services.
1. Nature of Services
LovElder Healthcare is a platform and acts as a facilitator and coordinator, not a direct medical treatment provider.
Services include:
• Support: 24/7 customer care for healthcare coordination and assistance in emergency or non-emergency situations.
• Facilitation: Coordination of doctor consultations, diagnostic test bookings, and sample collection through third-party partners.
• Wellness: Nutrition counselling, mental health support, and guidance for seniors, NRIs, and subscribers.
2. Critical Medical Disclaimers
• No Direct Treatment: LovElder does not provide medical diagnoses, treatments, or emergency services directly.
• Third-Party Responsibility: All medical advice, prescriptions, and procedures are provided by licensed practitioners.
• Emergencies: In a medical emergency, subscribers must contact our 24/7 call centre for immediate support.
3. Data Privacy & Consent
• Subscribers provide explicit consent for the collection and processing of personal health data.
• Information may be shared with partner doctors, labs, and pharmacies strictly for service delivery.
• Data handling complies with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
4. Liability
• The company is not liable for medical outcomes, third-party service deficiencies, or inaccurate subscriber information.
• Subscription fees cover facilitation services only. Fees are non-transferable and non-refundable.
Declaration
By clicking "I Agree & Continue", the subscriber confirms voluntary subscription after understanding the scope and limitations of LovElder Healthcare services.
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